Yesterday, Bankwest Online Banking (BOB) was having some serious performance issues. The site was painfully slow to use. After a few hours, I tried logging in again and was presented with the following message before I was allowed to logon.
I think this kind of information really helps set expectations for the customers, and I liked the tone of this message as opposed to some others.
Bankwest is lucky that it doesn’t have the media pull of its big brother, or cousins. For the rest of us, it’s a shame that it didn’t get more attention, we then might have seen a reason pushed out in the press release.
Fortunately for me, after braving the “Proceed to Logon” button, the site was back to full speed.
Quick tip: If you find VuGen is running slowly, it’s probably because you have the parameters data file open.
A while back, I took some time to familariase myself with the Lightweight Directory Access Protocol (LDAP) from a performance testing standpoint. The following post is the outcome of that investigation and can provide a technical starting point for performance testing LDAP . It is not designed as a definitive reference and I implore you to submit corrections and improvements in the comments.